Many online communities are based on a series of myths about how to design interaction. We’re making something different. … Read More
The Power of Human Moderation
We describe four different archetypes for moderating communities … Read More
![[IMAGE] A large red button in front of a series of switches](jpg/1280px-the_big_red_button_30851570114fb0.jpg?w=1240)
You’ve Installed Talk. Now What?
Setting up the technology is just the first step. … Read More
![[IMAGE] A book with the Facebook logo on it and a pair of headphones wrapped around the book](jpg/facebook4fb0.jpg?w=1240)
Why Facebook’s New Algorithm Is Good For Journalism
It’s time for journalism to get back to listening and engaging – and the rewards have never been greater … Read More
Slacking On
A new way to moderate comments … Read More
Our First Talk Plugin
Less than two weeks after the release of Talk, we’re delighted to announce our first third-party plugin … Read More
![[IMAGE] Labyrinth at Chartres Cathedral. Visitors walking on an inlaid stone labyrinth](jpg/labyrinth_at_chartres_cathedral4fb0.jpg?w=1240)
Coding Away The Game
How Slashdot improved behavior using a secret piece of programming … Read More
Working with User Stories: Keeping commenters and moderators at the center of what we build
We believe that the comments section can be a place where diverse voices come together to share opinions and experiences. From the very beginning, we’ve prioritized better conversations and interactions over “engagement at all costs.” … Read More