![[IMAGE] A photograph taken on one side of a canyon showing two iron bridges close to each other, spanning the canyon. Small figures stand on the left bridge.](jpg/bridges-53714_19204fb0.jpg?w=1240)
It is possible to turn an argument into a meaningful debate, argues the author of a new book on participatory journalism … Read More
Listening 101
To understand what someone is trying to say, do the hard work … Read More
![[IMAGE] Morning on the Charles River looking towards Boston from Cambridge. A road is in the foreground, the Boston skyline in the background. There are no cars or people.](jpg/img_12164fb0.jpg?w=1240)
12 Tips For Doing Journalism With Communities
If you plan it right, this can be the most fulfilling work of your career … Read More
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How To Build A Community Liaison Team
Inside Fusion’s attempts at a different kind of engagement … Read More
Building Productive Partnerships for Community Engaged Journalism
How can you build connections that lead to great journalistic content? … Read More
![[IMAGE] A light-skinned woman who appears to be in her 20s, wearing a white sweater and bright red scarf, prepares crepes outside of Quasimodo Cafe on the Rue D'arc in Paris](jpg/crepe_woman-e14855238193594fb0.jpg?w=1240)
What Women Want in a Community
To increase the diversity of your community, you need to know the social rewards and cues that work for many women … Read More
![[IMAGE] A large crowd of people facing away from the camera. They are all wearing hats, mostly cowboy or straw hats. You cannot see anybody's faces.](jpg/hats-e1483541812663bcc0.jpg?w=1200)
The Real Name Fallacy
Many say that horrible comments would vanish if people were forced to use their real names. Thirty years of research suggests otherwise. … Read More
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Coding Away The Game
How Slashdot improved behavior using a secret piece of programming … Read More
When The Trolls Arrive
In the second part in our series on the creation of Slashdot, its co-founder reflects on the arrival of the trolls … Read More
New Community Tools: Hearken
An exciting tool that increases engagement and connections between newsrooms and the public … Read More
Can Design Make the Comments Nicer?
What does signing in to comments tell us about comment spaces? Caroline Sinders takes a look … Read More
Let’s Begin at the Beginning
Rob Malda, co-founder of Slashdot, starts a series on how he built the world-famous online community … Read More
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Artificial Moderation: A Reading List
Current academic research in artificial moderation … Read More
How To Argue Successfully Online
If we can’t agree on basic reality or facts, how can we discuss what’s right and wrong? … Read More
![[IMAGE] A woman (Talia Stroud) with light skin and brown hair presents to the left of a blue text filled screen holding a clicker and wearing a lanyard.](jpg/knight-event-t-presentation4fb0.jpg?w=1240)
Where The Audience Is At
There are better ways to handle your comments, says The Engaging News Project’s Dr. Talia Stroud … Read More
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Finding Your Top Commenters
What the New York Times learned from talking to its top contributors … Read More
Creating Community Culture
How to build a space that helps people build relationships with each other … Read More
Advice for the Accidental Community Manager
Librarian, internet folk hero and former Metafilter moderator Jessamyn West explains how to run a successful community. … Read More
Raising Women’s Voices
The absence of women’s voices is a problem for democracy, and for news organizations’ bottom lines.
… Read More
Killing the comments — what’s next?
Some high-profile websites are closing their comments sections. Are comments broken or do we need some better tools? By Federica Cherubini. … Read More
Designing Digital Communities @ SRCCON
What’s the worst online community you could imagine? The answers from SRCCON attendees might horrify you. … Read More
Why Facebook’s New Algorithm Is Good For Journalism
It’s time for journalism to get back to listening and engaging – and the rewards have never been greater … Read More