Research Archives - Coral by Vox Media https://coralproject.net/blog/category/research/ A better commenting experience Sat, 13 Apr 2019 17:12:57 +0000 en-US hourly 1 https://wordpress.org/?v=6.5 https://coralproject.net/wp-content/uploads/2019/09/cropped-coral_logo_mark.png?w=32 Research Archives - Coral by Vox Media https://coralproject.net/blog/category/research/ 32 32 228099314 The Power of Human Moderation https://coralproject.net/blog/the-power-of-human-moderation/?utm_source=rss&utm_medium=rss&utm_campaign=the-power-of-human-moderation https://coralproject.net/blog/the-power-of-human-moderation/#respond Fri, 11 Jan 2019 04:13:57 +0000 https://coralproject.net/?p=1063 We describe four different archetypes for moderating communities … Read More

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The Results of Our Survey of Marginalized Voices https://coralproject.net/blog/survey-marginalized-voices/?utm_source=rss&utm_medium=rss&utm_campaign=survey-marginalized-voices https://coralproject.net/blog/survey-marginalized-voices/#respond Wed, 12 Sep 2018 04:25:00 +0000 https://coralproject.net/?p=1026 The voices of women of color and gender nonbinary people of color are often missing from the comments. We surveyed more than 350 people to find out why – and what we can do about it. … Read More

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Marginalized Voices in Comment Spaces https://coralproject.net/blog/marginalized-voices-in-comment-spaces/?utm_source=rss&utm_medium=rss&utm_campaign=marginalized-voices-in-comment-spaces Mon, 04 Dec 2017 18:45:19 +0000 https://blog.coralproject.net/?p=569 What we learned from people whose voices were not represented in most comment sections … Read More

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Help Us Broaden The Conversation https://coralproject.net/blog/having-our-say-new-study-coral/?utm_source=rss&utm_medium=rss&utm_campaign=having-our-say-new-study-coral Mon, 13 Mar 2017 16:27:39 +0000 https://blog.coralproject.net/?p=500 Announcing our latest research collaboration, an investigation into underserved communities of color … Read More

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What Women Want in a Community https://coralproject.net/blog/what-women-want-in-community/?utm_source=rss&utm_medium=rss&utm_campaign=what-women-want-in-community Mon, 23 Jan 2017 16:38:56 +0000 https://blog.coralproject.net/?p=460 To increase the diversity of your community, you need to know the social rewards and cues that work for many women … Read More

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12,000 people have something to say https://coralproject.net/blog/12000-people-have-something-to-say/?utm_source=rss&utm_medium=rss&utm_campaign=12000-people-have-something-to-say Thu, 12 Jan 2017 13:33:22 +0000 https://blog.coralproject.net/?p=482 We've just released a study of thousands of commenters, conducted with the Engaging News Project at the University of Texas-Austin … Read More

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The Real Name Fallacy https://coralproject.net/blog/the-real-name-fallacy/?utm_source=rss&utm_medium=rss&utm_campaign=the-real-name-fallacy Tue, 03 Jan 2017 18:16:33 +0000 http://blog.coralproject.net/?p=443 Many say that horrible comments would vanish if people were forced to use their real names. Thirty years of research suggests otherwise. … Read More

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What Do Frequent Commenters Want? https://coralproject.net/blog/interviews-with-frequent-commenters/?utm_source=rss&utm_medium=rss&utm_campaign=interviews-with-frequent-commenters Wed, 19 Oct 2016 13:57:36 +0000 http://blog.coralproject.net/?p=410 A detailed look at the habits and needs of 15 people who spend a lot of time in the comments … Read More

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User-Submitted Malware: A Safety Guide For Journalists https://coralproject.net/blog/user-submitted-malware/?utm_source=rss&utm_medium=rss&utm_campaign=user-submitted-malware Thu, 29 Sep 2016 15:12:30 +0000 http://blog.coralproject.net/?p=399 When you ask people to send you images and documents, you are creating a potential risk for your newsroom … Read More

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How To Use Forms With Your Audience https://coralproject.net/blog/forms-audience-engagement/?utm_source=rss&utm_medium=rss&utm_campaign=forms-audience-engagement Tue, 26 Jul 2016 18:11:24 +0000 http://blog.coralproject.net/?p=354 If you don't ask in the right way, you can alienate the readers with whom you're trying to connect … Read More

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New Community Tools: Hearken https://coralproject.net/blog/new-community-tools-hearken/?utm_source=rss&utm_medium=rss&utm_campaign=new-community-tools-hearken Tue, 19 Jul 2016 19:43:07 +0000 http://blog.coralproject.net/?p=344 An exciting tool that increases engagement and connections between newsrooms and the public … Read More

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Can Design Make the Comments Nicer? https://coralproject.net/blog/can-design-make-the-comments-section-nicer/?utm_source=rss&utm_medium=rss&utm_campaign=can-design-make-the-comments-section-nicer Wed, 22 Jun 2016 15:50:59 +0000 http://blog.coralproject.net/?p=326 What does signing in to comments tell us about comment spaces? Caroline Sinders takes a look … Read More

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How Can Newsrooms Not Be Creepy? https://coralproject.net/blog/newsrooms-privacy-creepy/?utm_source=rss&utm_medium=rss&utm_campaign=newsrooms-privacy-creepy Mon, 06 Jun 2016 07:49:06 +0000 http://blog.coralproject.net/?p=322 If journalists want readers to share personal information, they have to make them feel safe … Read More

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Three new users https://coralproject.net/blog/three-new-users/?utm_source=rss&utm_medium=rss&utm_campaign=three-new-users Tue, 10 May 2016 18:55:31 +0000 http://blog.coralproject.net/?p=291 We've added some new users to our personas list … Read More

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New Community Tools : Groundsource https://coralproject.net/blog/a-different-way-to-listen/?utm_source=rss&utm_medium=rss&utm_campaign=a-different-way-to-listen Wed, 04 May 2016 13:25:55 +0000 http://blog.coralproject.net/?p=282 GroundSource increases audience engagement through the simplest of tech platforms … Read More

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Artificial Moderation: A Reading List https://coralproject.net/blog/artificial-moderation-a-reading-list/?utm_source=rss&utm_medium=rss&utm_campaign=artificial-moderation-a-reading-list Tue, 29 Mar 2016 18:31:15 +0000 http://blog.coralproject.net/?p=261 Current academic research in artificial moderation … Read More

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How To Argue Successfully Online https://coralproject.net/blog/how-to-argue-successfully-online/?utm_source=rss&utm_medium=rss&utm_campaign=how-to-argue-successfully-online Mon, 21 Mar 2016 18:26:28 +0000 http://blog.coralproject.net/?p=251 If we can’t agree on basic reality or facts, how can we discuss what's right and wrong? … Read More

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Where The Audience Is At https://coralproject.net/blog/where-the-audience-is-at/?utm_source=rss&utm_medium=rss&utm_campaign=where-the-audience-is-at Mon, 21 Mar 2016 15:30:00 +0000 http://blog.coralproject.net/?p=248 There are better ways to handle your comments, says The Engaging News Project's Dr. Talia Stroud … Read More

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Meet Our Users https://coralproject.net/blog/meet-our-users/?utm_source=rss&utm_medium=rss&utm_campaign=meet-our-users Tue, 08 Mar 2016 18:41:26 +0000 http://blog.coralproject.net/?p=236 We've created a fictional group of personas to help us build for real user needs. How can we improve them? … Read More

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Creating Community Culture https://coralproject.net/blog/creating-community-culture/?utm_source=rss&utm_medium=rss&utm_campaign=creating-community-culture Thu, 18 Feb 2016 19:07:47 +0000 http://blog.coralproject.net/?p=221 How to build a space that helps people build relationships with each other … Read More

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Alternative News Editors Offer Alternatives to Commenting https://coralproject.net/blog/alternative-news-editors-offer-alternatives-to-commenting/?utm_source=rss&utm_medium=rss&utm_campaign=alternative-news-editors-offer-alternatives-to-commenting Tue, 02 Feb 2016 15:18:18 +0000 http://blog.coralproject.net/?p=202 What can Taylor Swift and the Super Bowl teach us about audience? … Read More

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Advice for the Accidental Community Manager https://coralproject.net/blog/advice-for-the-accidental-community-manager/?utm_source=rss&utm_medium=rss&utm_campaign=advice-for-the-accidental-community-manager Fri, 15 Jan 2016 17:14:20 +0000 https://blog.coralproject.net/?p=119 Librarian, internet folk hero and former Metafilter moderator Jessamyn West explains how to run a successful community. … Read More

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New Community Tools: Civil Comments https://coralproject.net/blog/new-community-tools-civil-comments/?utm_source=rss&utm_medium=rss&utm_campaign=new-community-tools-civil-comments Mon, 11 Jan 2016 04:58:20 +0000 http://blog.coralproject.net/?p=159 Second in a series about new community tools. … Read More

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Raising Women’s Voices https://coralproject.net/blog/raising-womens-voices/?utm_source=rss&utm_medium=rss&utm_campaign=raising-womens-voices Thu, 17 Dec 2015 19:39:45 +0000 https://blog.coralproject.net/?p=118 The absence of women’s voices is a problem for democracy, and for news organizations’ bottom lines.
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New Community Tools: Polis https://coralproject.net/blog/new-community-tools-polis/?utm_source=rss&utm_medium=rss&utm_campaign=new-community-tools-polis Wed, 09 Dec 2015 15:41:41 +0000 https://blog.coralproject.net/?p=112 The first in a series about innovative approaches to online discussion. … Read More

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The Math Behind the Metrics https://coralproject.net/blog/the-math-behind-the-metrics/?utm_source=rss&utm_medium=rss&utm_campaign=the-math-behind-the-metrics Thu, 19 Nov 2015 18:52:11 +0000 https://blog.coralproject.net/?p=101 Measuring trust is no simple matter. It requires a lot of careful thought - and some math. … Read More

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Internet Comments and The Law https://coralproject.net/blog/internet-comments-and-the-law/?utm_source=rss&utm_medium=rss&utm_campaign=internet-comments-and-the-law Tue, 17 Nov 2015 22:39:43 +0000 https://blog.coralproject.net/?p=97 Are sites ever legally responsible for what's posted by the community? Here's what can and can't get you in trouble. … Read More

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Who Comments on the Commenters? https://coralproject.net/blog/who-comments-on-the-commenters/?utm_source=rss&utm_medium=rss&utm_campaign=who-comments-on-the-commenters Thu, 12 Nov 2015 11:42:11 +0000 https://blog.coralproject.net/?p=89 Agence France-Presse has written an interesting piece about comments on news sites. Here's what its commenters said to us. … Read More

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How Can Our Trust Tool Help You? https://coralproject.net/blog/how-our-tool-can-help/?utm_source=rss&utm_medium=rss&utm_campaign=how-our-tool-can-help Wed, 28 Oct 2015 20:56:17 +0000 https://blog.coralproject.net/?p=85 We want to hear from you. Tell us how you might use our first product. … Read More

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On The Same Page? https://coralproject.net/blog/on-the-same-page/?utm_source=rss&utm_medium=rss&utm_campaign=on-the-same-page Tue, 27 Oct 2015 16:05:45 +0000 https://blog.coralproject.net/?p=80 Why the discussions around comments and community need to focus on access and diversity. … Read More

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